Frequently Asked Questions
Everything you need to know about complete nutrition on the go.
What exactly is Soylent?
Soylent is a complete meal replacement designed to provide all 28 essential vitamins and minerals, healthy fats, carbohydrates, and protein your body needs to thrive in a convenient format.
Are Soylent products vegan and nut-free?
Yes, all Soylent powders and drinks are 100% vegan and plant-based. Our core line is also nut-free, though we always recommend checking the specific ingredient label for seasonal flavors.
How long does Soylent last after opening?
Once opened, our Ready-to-Drink bottles should be refrigerated and consumed within 48 hours. Unopened bottles are shelf-stable for up to one year from the manufacture date.
When will my order ship?
Orders are typically processed within 1-2 business days. Once shipped, standard delivery usually takes 3-7 business days depending on your location within the United States.
What is your return policy?
Due to the nature of food products, we cannot accept returns. However, if your order arrived damaged or you are unsatisfied with your first purchase, please contact our support team within 30 days for a resolution.
Can I modify or cancel my subscription?
Absolutely. You can skip a delivery, swap flavors, or cancel your subscription at any time through your account portal without any hidden fees or penalties.